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Kimberly
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Wellness area has a big indoor pool, massages were booked for the same day and were great, service staff really nice, comfortable bed and modern furniture and decoration all around.
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Ana Shein
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I was in a economy room. The room was modest but it was clean and comfortable, according to the price. Very calm location and convenient with the car. Well communicated with tram too.
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NOT AS DESCRIBED ON THE WEBSITE, EXACT OPPOSITE, DIRTY, OLD,...
NOT AS DESCRIBED ON THE WEBSITE, EXACT OPPOSITE, DIRTY, OLD, STINKY!
Liked · Unfortunately NOTHING AT ALL!
The only good thing was the receptionist had spoken English & tried to guide me to the property.
Disliked · I paid for the room online over the Booking.com. The pictures of the property on the website were neat & looked tidy!
But as i have arrived it was exact the opposite!
The receptionist had to guide me to the property on the phone as at the time major renovation was in progress & scaffolding were placed in front of the property, which made it difficult to locate.
The area where the hotel is based, looked rough, the carpets in the lobby were stinky & to finish the experience off, my room has been already sold to someone else, even though I have paid for it online!
I got a cash refund & went out upset, as i driven for 3 days & was desperate to rest & now I was left to look for a room to sleep, last minute prices & availability in a city late night are a challenge for a tired traveller!
Very Disappointing!
The check-in was smooth. The staff were helpful whenever I had a question or asked for assistance. The room was quite spacious. I paid just under 200 Euros for a three-night stay for two people. This was a better price per person per night than hostels in Den Haag or Rotterdam. It is very easy to get to Den Haag or Delft by train from Rijswijk. The hot water supply was good and the water pressure was good. The beds were comfortable enough.
Neat hotel 20 min from the center of the Hague. The rooms was spacious and comfy, comfy bed and nice bathroom.
Everything was tidy and clean.
The restaurant downstairs is perfect, the staff is super kind and attent. We don't eat much in the morning so we ordered a la carte Instead of buffet breakfast (which is 12.5euro pp). For 10-15 euro you can get a nice breakfast for 2 persons.
The honesty of the hotel, they propose what they have.
Quality price is OK, the room is small, but it's OK, the beds are really comfortable.
We had some noise at the end of the day, but not too much.
We had a fridge and hairdryer.
Good point too, that you can charge your car here in the free parking of the hotel, take into consideration that the charge is 0,619 cts/ kWh.
It is a pretty cute and cool location with a small nearby shopping street incl. grocery store, pubs, and a couple restaurants. The apartment was very nice with natural light, full kitchen, plants, and lots of space. Felt more like being home than a hotel or B&B. Staff was very friendly and how to say : it was overall very private (no one really there).
I booked with confirmation Bastion Hotel Rijswijk.
When I arrived at the hotel they told me they did not receive the confirmation.
They would not give me a room.
There are no available local hotels.
I am stuck on the streets tonight.
Booking.com you cannot charge me for this booking and I expect some kind of compensation.
Regards,
L
We like the facilities of the hotel with water boiler and coffee machine and a refrigerator.
2 water bottles are also provided.
But it seems that not the same facilities offered in every room. We have booked three rooms, in one of the rooms there is no coffee machine.
The hotel room is enormous, great bed, the most comfortable bed I have ever slept in, and the bath tub was the best thing about the whole room. I saw the new years eve fireworks from the bathtub out on the window. The most relaxing room I've ever been in.
The staff was friendly and responded to all of our questions and needs. Breakfast was yummy and fresh, lovely with the omelette station. Our baby even got a gift from the staff, so so lovely of them! Room cleaned every day. Thank you!!
The hotel and its rooms are exactly what I was looking for: cheap and functional! I’ve been a returning guest for the past 4 months now and Harry is always gladly welcoming me back and aiding me. Great chap!
I liked the style of the hotel and the room,
I liked the bathroom, it has enough space, the beds were really comfortable
I would choose this hotel in the future if I stay in Hague
Unfortunately, this is the first time I have stayed with such negativity, but this is not a hotel. I think it is suitable for a camp in terms of design or a refugee camp.
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