Set 1.2 mi from the Playa Norte Beach, Holiday Inn Ciudad Del Carmen offers a free airport shuttle service and free Wi-Fi. It features an outdoor swimming pool and a buffet restaurant. Each spacious, air-conditioned room has attractive décor and tiled floors. All rooms have cable TV and a small seating area. The Akalan restaurant serves a range of international cuisine. There is also a poolside bar and a cocktail lounge. Set within Ciudad del Carmen’s business district, the Holiday Inn has easy access to the Mex 180 Motorway, which connects guests to Villahermosa and Campeche within approximately 2 hours.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.7
Comfort
8.9
Value for money
8.1
Location
8.8
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Jose
    Mexico Mexico
    Hotel is close to the airport and I believe they offer a free shuttle.
  • A
    Anonymous
    Canada Canada
    The staff! My car broke down when I tried to leave, and they went way beyond the call of duty, to help me out during this stressful event. In fact, Anely at the front desk brought in her mechanic boyfriend to help me get my car started when...
  • Andrew
    Australia Australia
    Close to the bus station - the hotel provides a shuttle to get there.

Hotel area info

Restaurants
1 Restaurant On Site

  • Akalan
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Holiday Inn Ciudad Del Carmen, an IHG Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Fitness center
  • Airport shuttle (free)
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Dryer
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Evening entertainment
    Additional charge
  • Pool table
  • Playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Holiday Inn Ciudad Del Carmen, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Holiday Inn Ciudad Del Carmen, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When traveling with pets, please note that an extra charge of MXN 390 per pet, per stay applies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Ciudad Del Carmen, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Holiday Inn Ciudad Del Carmen, an IHG Hotel

  • Yes, Holiday Inn Ciudad Del Carmen, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Playground
    • Pool table
    • Evening entertainment
    • Public Bath
    • Fitness
    • Swimming pool

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel has 1 restaurant:

    • Akalan

  • The prices at Holiday Inn Ciudad Del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Holiday Inn Ciudad Del Carmen, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Holiday Inn Ciudad Del Carmen, an IHG Hotel include:

    • Twin/Double
    • Double
    • Suite
    • Quad

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel is 1.7 miles from the center of Ciudad del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.